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The following information describes some of the services that are provided on campus. We hope this information will help you get settled into your new home quickly.

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Most Columbia Housing–operated residence halls have cable service from CUtv, which is operated by Columbia University Information Technology (CUIT). 

Available Locations

CUtv service features over 100 channels and is provided by Housing in the common areas of:

  • Broadway
  • Carman
  • East Campus suite lounges (no flats or individual rooms)
  • Furnald
  • Hartley suite lounges
  • Hogan suite lounges (no individual rooms)
  • John Jay
  • McBain
  • River
  • Ruggles basement lounge and fitness room
  • Schapiro
  • SIC House
  • Wallach
  • Watt and Woodbridge apartment common areas

CUtv is not available in individual rooms. 

Contact CUtv

For assistance with CUtv, please call the CUIT Service Desk at (212) 854-1919 or send email to askcuit@columbia.edu.

Columbia University Information Technology (CUIT) provides Columbia University students, faculty and staff with central computing and communications services including emailPawPrint printing servicescomputer security and other software licensing, online course management, web publishing and student information applications.

CUIT manages Columbia’s high-speed Ethernet network, as well as the wireless network.

CUIT also manages an array of computer labs, terminal clusters, ColumbiaNet kiosks that allow you to use the Internet, and electronic classrooms, and provides a variety of technical support services including the CUIT Helpdesk.

For technical support, contact CUIT at 212-854-1919 or visit the CUIT website.

Columbia University is making great strides to go green. There are lots of opportunities for you to do your part, even before you get to campus. To learn more, visit the Environmental Stewardship website and read about Columbia Housing's Sustainability Initiatives.

LED Bulbs

When purchasing desk lamps for your room, we encourage you to buy LED bulbs. 

EcoReps

EcoReps are a group of students who work in partnership with Columbia Housing, Columbia Dining and the Office of Environmental Stewardship to provide peer to peer sustainability resources for Columbia students. This means publicizing available environmental services to students, serving as a bridge of communication between students and the administration, and facilitating campus projects for a reduced university ecological footprint. CU EcoReps is one chapter of a national student movement. Applications for members open in early Fall and Spring each term, and first-year students are encouraged to apply. Visit the EcoReps website for more information

Give + Go Green

EcoReps, in conjunction with Columbia Housing and local charities, organize a campaign to help make donating your stuff to local charities easy during Check-Out. Students need simply bring their unwanted items to a drop-off location instead of throwing them in the trash. EcoReps take care of the rest. Donated items are sold to students at the Green Sale, which takes place during Fall Check-In.

Columbia University Facilities handles housekeeping and maintenance requests for all residence halls and brownstones. To place a non-emergency maintenance request, go to the Housing website, select “Request Maintenance” and follow the instructions. Examples of maintenance requests include lock changes or repairs, missing furniture, malfunctioning plumbing, repair or replacement of safety equipment, and lack of heat or air-conditioning, if applicable.

Laundry facilities are located in each residence hall and are accessible 24 hours a day. Using LaundryView Online, you can check for machine availability and cycle timing through the Housing website (go to housing.columbia.edu and click "LaundryView"). Laundry is free to undergraduate students living in the residence halls.

Undergraduate mail is coordinated by Columbia Mail. Mail service is available to undergraduate residents of Columbia Housing only. A student retains the same mailbox number for the duration of his or her residence in Columbia Housing, unless s/he takes a voluntary leave of absence, withdraws from classes, or moves off-campus.

The U.S. Postal Service and couriers like FedEx deliver mail directly to the Student Mail Center in the lower level of Wien Hall.

Address Format

Columbia Housing residents are assigned a mailbox number that they receive via email from Columbia Housing with the room assignment.

When letters and packages are sent to your campus address, it is important that the following format always be used:

Student’s Full Name
#### Columbia Student Mail
70 Morningside Drive
New York, NY 10027-7236

#### equals your 4-digit mailbox number.

Important Notes
  • The word “box” should never be used in the address and mail should never be sent to a student’s residence hall address.
  • Please make sure to include the +4-digit in the zip code.

See more information on the Mail website

Packages

When a package is delivered to the Student Mail Center, a notification email is sent to the student for pick up. When a student is shipped a package that is clearly marked “perishable,” an email entitled "Perishable Item" will be sent to the student for pick up. All parcels are kept for 14 days. If not picked up within 7 days, a second email is sent letting the student know his or her package is scheduled for return. The student then has 7 days before that package is returned. Perishable and oversized bulk packages will be held for no more than 7 days, as there is no refrigeration available.

Receiving Mail

Columbia Mail usually receives two deliveries of mail a day. Magazines usually arrive with the afternoon delivery. Mail received before 12 p.m. is boxed before the end of the business day, while mail received after 12 p.m. may carry over to the next day.

Sending Mail and Packages

Outgoing mail can be placed in a USPS mailbox or in one of the outgoing mail slots on the 3rd and 4th floors of Lerner Hall. The Student Mail Center provides FedEx shipping services to the Columbia community at discounted rates that are more competitive than FedEx online and in-store rates. The Student Mail Center also sells packing supplies and miscellaneous items. Note that the Mail Center does not sell stamps

Columbia Mail Website

Visit Columbia Mail online or email any questions to campusmail@columbia.edu.

Each residence hall is equipped with a hall phone for outgoing local, toll-free and emergency calls. There are no phones appointed in rooms. If necessary, students can request a room phone by emailing housing@columbia.edu.

The University assumes no responsibility for the resident's personal property while they live in the residence halls. The University strongly recommends that students living on campus purchase property insurance on their own, or ensure that they are covered by their parents’ property insurance. Insurance coverage is the responsibility of each individual student. If you wish to purchase an insurance plan, information is available at the websites listed below or at the Hospitality Desk in Hartley Hall. Columbia University has no affiliation with any of these companies and has provided this information strictly for your convenience and, of course, you can elect not to purchase property insurance or purchase property insurance from the carrier of your choice.

National Student Services
1-800-248-9437

CSI Student Insurance Agency
1-888-411-4911

Refrigerators are not provided in first-year residence halls. You may keep a refrigerator in your room as long as its volume does not exceed 2.5 cubic feet. Columbia Housing facilitates refrigerator-microwave combination unit rentals for students through MicroFridge. MicroFridge units are delivered to student rooms before their arrival. Note that other than MicroFridge combination units, which meet our size and energy requirements, microwave ovens are prohibited in rooms. If you do not wish to bring your own refrigerator, you may purchase one at the Columbia University Bookstore or at the EcoReps' Green Sale.

Columbia Housing has provided this information strictly for your convenience. Students have the right and ability to select the vendor of their choice.

Columbia University provides a network of five shuttle services among its campuses and the surrounding community. Shuttles are available to all Columbia University affiliates with a valid University ID, free of charge.

To view routes, maps and detailed schedules, visit Columbia Transportation online.

Evening Shuttle and Escort Service

The Evening shuttle provides service along two different routes, in thirty minute loops across the Morningside and Manhattanville areas, for safe and convenient travel. The Evening Shuttle operates seven days a week from 6 p.m. every evening until 4 a.m. the following morning. All riders must present a valid University ID upon boarding the shuttle.

For those who prefer, Public Safety’s walking escort service, which sends two specially trained students to walk you to your door, is also available seven nights a week from 7 p.m. to 3 a.m. Columbia students, faculty, and staff can call 212-854-SAFE (7233) to request this service. Please visit the Public Safety website for additional information regarding the evening shuttle and walking escort service.