Our Team
The Student Service Center is the front-facing office for the University Registrar and Student Financial Services assisting with an array of services for students, faculty, parents, and university administrators and partners.
Areas of Responsibility: Client Service, Registration, Student Accounts, and Billing
Areas of Responsibility: Client Service, Registration, Student Accounts, and Billing.
Kia Woods is the Director of the Student Service Center and ID Center where she leads and oversees the operational functions of both areas, ensuring strategic direction, efficiency, and delivering exceptional service to the Columbia University community.
She began her career at Columbia University in 2016 as a temporary staff member in the Student Service Center. Through dedication and hard work, she quickly advanced to Assistant Director before assuming her current role as Director.
Kia started her career in higher education as a Resident Director at Purchase College where she spent six years in Student Affairs. She later transitioned to Afterschool programming, dedicating ten years as a Site Director, private College Consultant, and Family Worker Coordinator in the Bronx, Manhattan, and Plainfield, NJ.
Kia holds a Bachelor's Degree in Political Science and a Master’s Degree in Higher Education Administration, Leadership, and Technology.
Originally from New York, Kia is a food aficionado who loves all things Marvel (especially the movies) and has a weakness for gummy candy.
Areas of Responsibility: ID Card Production and Distribution, Client Support, Transcripts.
Areas of Responsibility: Client Service, Registration, Student Accounts, and Billing.
Areas of Responsibility: Client Service, Transcripts, Degree and Enrollment Verifications
Aaron Robertson is the Assistant Director of the Student Service and ID Centers, where he administers student financial accounts, ID Center operations, and records and registration for Morningside students.
He began his career at Columbia University in 2014 in the Department of English and Comparative Literature as its Coordinator of Undergraduate Students. In 2019, he joined the Office of the University Registrar as an Assistant Registrar, serving as the academic lead for Course Management, the first component of a Columbia-designed student information system.
Aaron holds an MA in English Literature from the University at Buffalo, where he studied psychoanalytic literary theory.
Originally from Atlanta, Georgia, Aaron has a passion for cooking—especially Southern food—and enjoys cycling around Manhattan’s Waterfront Greenway.